As for business owner responsibilities we can’t emphasize more on the importance of business systems to maximize your business' growth potential. If you have read our post about the most useful tools but need guidance on deciding which tasks to delegate, you are in the right place. Here are four business owner responsibilities to create a system for.
Human Resources
It is understandable that we become hesitant about delegating this crucial element. Especially when we are handling business at its infancy stage. But even if your main expertise includes handling HR function, having a system in place is elemental.
For large companies, a dedicated employee portal is essential, but with the tools we have previously listed, creating a business system for your HR is possible.
Take interviews, in one way or another you would need to set standards and parameters to hire the best candidate. Using these standards in your system decreases the possibilities of human error and bias.
Knowledge assessments and personality tests are always part of the process, and these can be easily integrated into business systems.
From new-hire training to pre-promotion assessments - you can easily add these to business systems. How much time you can save if the process of manually preparing one for each member of your workforce is eliminated? Imagine how much more if you can automate more HR processes?
Client Onboarding
Client acquisition is a huge task in itself. If you will have to hand-hold each client you acquire in onboarding, trust me, the growth you are trying to achieve will be delayed even further.
Yes, there will be different customers with different demands and we need to deliver. But this is one of the essential business owner tasks to create a system for.
A streamlined system will give your clients the impression that you are a well-oiled machine.
For businesses in the digital services niche, an effective system helps you prove yourself as an industry leader - using technology in your own operations and as leverage in providing innovative solutions.
Customer Support
With overflowing options for customer support systems, implementing this to your workflow is something that you should already be doing. Most, if not all businesses are practicing this and it is pretty clear that those who do are the ones who are scaling up.
Accounting
This is listed as one of the essential standard operating procedure guidelines that need to be set. This list once again includes this as one of the business owner responsibilities to create a system for. Even entrepreneurs who are accounting experts would agree.
Having a system in place for anything involving finances eliminates the chances of human error. Payroll management is simplified as it becomes straightforward.
Reports become accessible and are more accurate with accounting systems in place. Business analysis is also more effective when all you need to do is assess and compare, rather than having to generate reports manually.
If you haven’t created a system for this responsibility, you could be missing more than just time.
These may seem like the tasks you are hesitant to delegate to a person, let alone automation. But we must recognize those specific technologies are readily available.
Technology that went to rigorous beta tests, user feedback and are constantly being improved - all designed to reduce human errors.